Advertising & Marketing

These Reasons Will Finally Convince You to Listen to Your Customers

Businesses these days believe customer feedback is essential. The question is, how much do you truly value it?

Is it enough that you provide a feedback form or a customer support page? Does answering questions on social media count toward excellent customer experience?

It’s time to take feedback management to a whole new level. These will give you all the reasons why.

customer feedback

  1. At Least 80% of Adults Read Online Reviews before Buying

In a 2016 Pew Research survey, about 82% of online shoppers read a review at least once before they purchase an item.

When it comes to demographics, adults between 18 and 29 years old were more likely to read these reviews. Older millennials and some Gen Xers followed.

Why does this matter? Generation Zs, millennials, and Generation Xers are some of the biggest populations. They also have a strong consumer power, but they may need some persuading to convince them to buy.

Allowing them and others to leave customer feedback can help in boosting your social proof. Each is a testament of not only the features but also the benefits of your product or service.

  1. Over 85% Trust Online Recommendations

Not only are online shoppers reading, but they also trust these reviews and recommendations. In fact, 88% of them do.

Robert Cialdini, a renowned psychologist has an excellent explanation for this. Besides proving the concept of social proof, it also shows that humans operate as “packs.”

It’s human instinct to follow the norms or what trends. The more reviews the product has, the more it becomes interesting to the market. The more positive recommendations it receives, the more it feels appealing and worth buying.

  1. Customers Want to Be Part of Your Business

Gone are the days when businesses can treat customers as commodities. Today, buyers know what they want. It includes allowing them to be part of your business’s success.

True enough, consumers played a key role in some of the successes in business in history. Research by the Institute of Management Sciences revealed that customer inputs led to 55% of the best commercial innovations.

A platform for customer feedback seems to indicate to them you are more than ready to listen to their suggestions or ideas.

Making the Most of Feedback

Here’s a question: how often do you read reviews or recommendations? How about answering them and, most of all, following through with your promises?

If your answers to both questions are sometimes or hardly, then you’re not taking advantage of consumer feedback.

One of the reasons may be the difficulty of monitoring these reviews. This is where a feedback tracking tool from can be helpful.

With it, you can read feedback in real-time and even generate visual feedback. It makes understanding the data easier. You can also present actionable tasks in a more orderly and convenient manner.

You don’t need to grow your business alone. In fact, if you want to make it more successful, count your customers as part of your team.

Visit and find out how you can get real-time customer feedback.

Advertising & Marketing

Priceless Benefits of Hiring a Creative Agency for Your Business

No matter how useful your products or services are, their overall design, as well as the ability to get them to the right customers, is critical if you want to achieve brand success. If you are looking for a way to save both money and time while giving your business a new outlook, consider hiring the best creative agency Brisbane has to offer.

These professionals will not only take care of your product’s design, but they will also create a powerful marketing strategy and help you conduct a rewarding advertising campaign. Below are the most important benefits of partnering up with a professional advertising agency Brisbane team.

creative agency brisbane

Avoid Hiring Talent

Agencies are the perfect homes for professionals and the best creative talents in Brisbane. One of the reasons is that such agencies offer creative minds access to better tools and resources required in the industry. Also, the best creative talents get a chance to work in diverse fields due to different clients.

Unfortunately, creating an in-house creative team is a massive challenge for any business. Apart from fulfilling the desires of top talents, you need to take care of their payroll and taxes, and create a conducive environment. Partnering with the best creative agency Brisbane has frees you from all the hassles, and you can be sure that you are working with the right people with the right experience and portfolio for great results the first time.

Concentrate on Better Service Provision

Hiring a design agency Brisbane companies trust means that your advertising and branding tasks are left to the experts. They know what to do to make your products or services desirable and have plenty of proven strategies that will help attract the interest of the right audience. And, while the agency works on tweaking and perfecting your marketing strategy, you are focused on providing your customers with the best service possible.

Tap into Idea Central

Engaging with the experts offers you a chance at attending exciting meetings about your current projects. Expect some great ideas from these collaborative sessions, so much so that they will change your perception of advertising and your business.

While you have an idea of how your organisation works from the bottom up, the meetings will refresh your thinking of things familiar. Working with the agency’s team will figuratively and quite literally take you outside the box. In addition to innovative and smart marketing ideas, you will also get to learn of the latest trends that will transform your standard product packing to the best packaging design Brisbane customers ever saw!

Get the Word Spreading

After fruitful cooperation, the agency and yourself will proudly spread the word about your revamped products and services. The best creative agency Brisbane has to offer will create stunning packaging and styled images that make the right audience stop and notice.

If this is the kind of positive response you desire from your audience, connect with Juno Creative. Their vast expense of creativity will create services, products, and brands that reiterate your commitment to your customers and business goal.

Advertising & Marketing Featured

5 Advantages of Buying Cheap Personalised Coasters

Australia has always been one of the world’s highest consumers of alcoholic liquor. With more than 96 million litres of beer consumed annually, there is no question that Australians do love a good ice-cold bottle for every occasion. And, nothing makes a beer-drinking experience better than personalised coasters cheap designs.

personalised coasters cheap

That is absolutely right! These are not just used to prevent white stains from forming on your precious wooden furniture. These can also be customised for whatever purpose you have in mind. Whether you are planning your weekly sports-watching night with your best mates, customised coasters can enhance your drinking experience.

As a matter of fact, there are more benefits. Read on to find out more.

1.Hand out as gifts to family and friends

Do you like giving out gifts to friends and family? If you want fresh new ideas, giving away Australian personalised coasters cheap designs would be a great option. For sure, your beer-loving mates will love the idea of getting items that are unique and specially made for them. Think about immortalising beautiful moments on coasters and make these into something that is worth keeping.

2.Customise basing on whatever event or occasion

You surely look forward to important national holidays like Anzac Day and Boxing Day, as well as, events like the FIBA World Cup. Why not have coasters that are exclusively used for such occasions? That will add to the fun and cheer, right? With a collection of personalised coasters cheap designs, you will not only get into the spirit of celebration, you also get to feel more proud of being Australian.

3. Get in a variety of shapes and sizes

Meanwhile, you have a variety of beer glasses on your kitchen cabinets for sure. That alone can clearly show that you will need coasters of different shapes and sizes. You cannot use a single coaster for pints, middies, and schooners. To be frank, one beer glass size will definitely not fit all coasters types. That is why the personalised coasters cheap in Australia and are created to meet all your beer-drinking needs. So that whichever beer glass you choose, you will not be leaving those ugly stains on your lovely antique furniture.

4. Use for business marketing and brand promotion

Do you have a business of some sort? Even if you are not in the liquor industry, giving out beermats is a uniquely innovative marketing strategy that you can take advantage of. If you have never tried this before, now is your time to do it. Simply add your logo on the personalised coasters cheap designs, and you can give these out to your loyal patrons as a token of appreciation for doing business with you. Furthermore, this will serve as an indirect reminder of your products and services to them.

5.Create personal mementos for your loved ones

Did you and your significant other share the same penchant for beer? Why not give him or her a coaster with your photo. It may be funny or serious, whichever you prefer. This will serve as a personal and sentimental memento for your loved one. You can also add quotes and messages that will show how you truly feel about him or her.

These are just some of the best advantages to having custom-made coasters or beermats. You can give these out as gifts and even use these for business purposes. Whichever you have in mind, you can never deny that these items are unquestionably useful. Now, if you want to find personalised coasters cheap designs, check out suppliers such as Coaster Kings for a selection of high-quality designs and incredibly low prices. For more details, visit at